User Login

You can easily create an account on the Market 99 website by following these simple steps.

●  Click on "Sign up My Account"

● Fill in all the mandatory details like "username, email-id, password" click on the "Create My Account" button.

●  Fill up the Re-captcha, and click on the Submit button.

●  After login, Fill your shipping address on it

●  Go to the home page, and you are ready to make transactions.

You can easily change the password by following these easysteps:

●     Go to the Market 99 account, and enter your email andpassword

●     Click on the Change Password option

●     Enter your old password in the first column,

●     Then click on the Save button, and it is done.

You can recover your account password by simply following these steps.

● Go to the Market 99 account, click on the link "Recover/Forget Password".

● Now, enter your registered email ID, and click on the Recover button.

●Complete the Re-Captcha, and follow the instructions on your given email.

●You will receive a verification link on your registered email id.

●Open the given link and then enter the new desired password.

●Confirm the new password again and click on the submit button.

●You will get a message on-screen, "your password has been successfully reset".

Shipping & Delivery

Follow the below given simple steps, and you can update the billing/shipping address.

● Click on sign-in on the home page.

● Enter the user email id and password to log in.

● Click on “ My Address”

● Go to the shipping/billing address and add a new one. If you want to delete an old address, you can do that too on that very same page

● Go to the save option at the last of the page.

● Your billing/shipping address is now changed.

You can add multiple addresses.

The delivery for the majority of our products is free across India with no minimum order requirement. Although, there will be a small delivery charge on some products depending upon the location. For international delivery. The charges will appear after entering your address or placing the order. Local Taxes and other similar charges may be applicable as per the rules and regulations of that particular country.

Yes, the billing and shipping address can be different. Before checkout, you will have the option to enter a new shipping address and a different billing address.

Yes, we ship all over the world. Shipping costs will apply For Overseas , and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Order

It is easy to order from market99. Follow these simple steps.

●Select the product of your choice.

●Select the "Buy it Now" button after you have acquired all the information regarding the product.

●Fill up all the required personal information including, name, contact, shipping address and click on Continue to shipping.

●Then proceed, "Continue To Payment".

●Fill in the shipping/billing address/contact no., and then choose the payment mode.

●Complete the further process.

That is it! You are all done. If you need any help along the way, email us at support@market99.com, the team of customer representatives at Market99 will be happy to assist you.

You can place an order Login as a guest and proceed to shopping else email us at support@market99.com To place an order along with the following details,

● Name

● Shipping and billing address(incase both are different)

● Contact Number

● Product Name

● Quantity

● Product Code

Email us at support@market99.com, and we will help you cancel your order. Kindly note, you can only cancel orders before shipping.

For more information, kindly read our Shipping Policy.

It will take up to 3-10 working days after placing the order on our website

At the moment, we only accept orders placed through the website or email us to support@market99.com

No, we do not offer this facility at the moment

In a rare scenario, the delivery person can ask you for an ID.

No, after placing the order, you can not change the delivery address. You can cancel the order by contacting us through email at support@market99.com.

Payments

We accept a variety of payment methods:-

● Visa, Master card and all debit/credit cards.

● Net banking.

● Paytm, Free Charge, Airtel Payment Wallet

● UPI Payments: Google Pay, Phone Pay, Paytm

Yes, we use SSL encryption for secure and safe online transactions.

For more details, kindly read our Terms & Conditions and Privacy Policy.

No, For online transactions, there is no such limitation.

MRP of a product is inclusive of all taxes.

If your payment has failed, please try again after checking your Debit or Credit Card details, Net Banking details or any other payment-related information is accurate or not. Also, check whether your internet connection is working or not. If the amount has been debited from your account during the failed transaction, it will be soon credited to your bank account or Credit Card (As per the banking standards).

Track Your Order

Once you place the order, you can Track Your Order through the website.

Once your order is dispatched, you will receive a notification with the tracking number(s) on your registered email ID & Mobile number.

Product

If you have received a damaged\wrong item or believe an item is defective, please contact Customer Service via email support@market99.com within 7 days after the delivery.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Returns And Refunds

To return your product for replacement or refund, you can email us at support@market99.com , and we will process your query further.

Currently, we do not provide any pickup service for your product. You can courier us the product with the help of any logistics of your own choice. 

Once the refund process is complete. The refunded amount will appear in your bank account within 3-7 business days.

Other

You can contact us through our Contact Us page! We will be happy to assist you.

Mail Us At

support@market99.com