Responsibilities

• Promote Sales and “bottom-line” profits of the store.
• Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments.
• Possess “Ability of ownership”. Which should be maintained and encourage.
• Develop and implement employee performance evaluations.
• Effectively manage employee turnover by providing a positive working environment and handle employee issues appropriately and in a timely manner.
• Resolve customer problems or complaints by determining optimal solutions.
• Ensure store maintenance as per company standards.
• Effective scheduling of manpower, to maximize profitability and margins.
• Provide exceptional customer service.
• Time Management
• Target Achievement.
• Ensure employee awareness of safety and emergency procedures.
• Achievement of Targets.
• Management of Cash from tills and maintaining record of the same.